Administrative

Who are we looking for?

We look for self-motivated individuals with:

• Excellent communication skills
• Ability to work independently but also as part of a team
• Drive, enthusiasm and passion for a career in the power industry

Examples of roles in administration include:

• Administrative assistants

Our administrative assistants provide an efficient and effective administration support throughout all our business units. These individuals are highly motivated and possess excellent planning, organisational, communication skills.

• Call agents

Our call agents deal with a wide range of internal and external customer’s calls, which can vary from faults, new connections and general enquiries.

Our call agents are required to record details accurately, allocate and escalate to the correct departments to ensure each call is dealt within the company’s time-scales and standards. They are also responsible for data cleansing, outbound customer surveys and providing switchboard cover. This role requires excellent communications skills, attention to detail and flexibility.

Please contact us if you have a query or question about career opportunities at NIE.