Your electricity network company

Customer helpline
08457 643 643

What we do

A member of the NIE team carrying out repairs to our networkAt Northern Ireland Electricity (NIE), we own and maintain the wires and meters for everyone, no matter who bills you for your energy usage. Our 1,200 employees work around the clock to plan, build, repair and develop Northern Ireland’s electricity network.

One of our main priorities is to ensure that you have a safe and reliable supply of electricity. We know that any interruption to your electricity supply can be inconvenient.

We work to a range of customer standards to help ensure we meet the needs of our customers.

In this section you can find out more about what we do and the ways in which we support  customers.