Your electricity network company
08457 643 643
Severe weather, vandalism, third party damage and other events can affect the electricity network and leave you without power.
At Northern Ireland Electricity (NIE), we try to minimise this network damage through our maintenance, refurbishment, tree cutting programmes and our public safety campaigns.
Our teams work 24 hours a day to ensure that if there is a power cut it is resolved as quickly as possible.
If your lights are off or flickering we want to know. The sooner you tell us, the sooner we can respond. Report a power cut online or call our customer helpline on 08457 643643.
We constantly maintain and upgrade our network. To do this safely, we sometimes have to cut electricity supplies to customers. Learn more about preparing for a planned outage.
At NIE, we are keen weather watchers. Severe weather such as wind, lightning, snow, ice or rain can all affect our network. Find out more about how we prepare for severe weather.
Northern Ireland Electricity Limited © 2013