Planned work on the electricity network

At Northern Ireland Electricity (NIE), we have teams of engineers and lines people working on our network everyday. They maintain, upgrade and extend our network to connect new homes and businesses.

Find out more about our investment plans for our network.

We sometimes temporarily cut electricity supply to parts of our network to enable our teams to work safely. In some circumstances this will leave groups of customers without power for a short period.

We will notify you when any planned work will affect your home or business.

Find out more about how to prepare for your electricity going off.

Why do we interrupt your electricity?

To maintain and refurbish over 45,000 kilometres of overhead lines and underground cables
To connect new customers, both domestic and business, to the network
To carry out emergency repairs
To enable our employees to work safely

Planned work

Customer helpline

The NIE customer helpline 08457 643 643 is open 8.30am - 5pm Monday to Friday.

Our customer service team is ready to help and answer any questions you may have.

The helpline is open 24 hours to report a loss of electricity supply.