How to report a power cut
In the event of a power cut please contact our customer helpline 08457 643 643. Our customer service team is ready to help and answer any questions you may have. The helpline is open 24 hours to report a loss of electricity supply.
If you are a customer on our critical care register we will keep in contact with you or your nominated carer.
You can register online for critical care or contact our customer helpline on 08457 643 643.