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Below are details of how to contact us. If you wish to give us feedback about our website click here to contact us using our Feedback Form.

NIE Customer Helpline on 08457 643 643

  • Failure of electricity supply (lines open 24 hours)
  • New electricity supply
  • Any physical supply matter
  • New Supply & Alterations to lines and equipment

Failure of supply service available 24 hours a day. Other services available 8.00am to 5.00pm Monday to Friday.

Telephone: 08457 643 643

Email: customercontact@nie.co.uk

Minicom telephone for customers who are hearing impaired.

Telephone: 08457 147 128
Available 24 hours a day.

For information about working safely near the electricity network
Visit the NIE Safety website.

For information about electricity connections
Visit NIE Get Connected.


Faults/Supply enquiries 08457 643 643
(8am - 5pm Mon - Fri, 24hrs for faults)