Bills are due for payment within 14 days of issue. We try to make paying them as easy as possible and offer a range of payment options to suit all household sizes and budgets. You get discount if you pay by Direct Debit or with a ‘Pay-as-you-go’ Keypad meter - see below.

For more details on any of our payment schemes please e-mail us at homeenergy@nie.co.uk or call our Customer Helpline at 08457 455 455.

Direct debit You can pay an agreed amount each month and get 4% discount off your bills saving up to £28 a year (£7 a quarter). If you prefer you can pay the full amount of the bill each quarter and get 2.5% discount saving up to £18 a year (£4.50 a quarter). ‘Sign-up’ today by calling 08457 455 with your bank details – no forms, no fuss. Most banks no longer charge a set-up fee for Direct Debit. Pay-as-you-go Keypad meter Similar to buying ‘top-ups’ for a mobile phone Keypad meters are ideal for those who prefer to budget weekly or who live in shared accommodation. Keypad customers get 2.5% discount off the standard rate and you can buy ‘top-ups’ from many local corner stores or over the telephone 24 hours a day by calling 08457 455 455. On-line To pay now by Debit Card please click here for on-line services. Telephone To pay by Debit Card over the telephone please call our Customer Helpline. At a Bank Bank of Ireland do not charge for this service, however other banks may. Please remember to bring your complete bill with you. At a Post Office Please take the complete bill and your payment to any Post Office. Cheques should be made payable to Post Office Counters Ltd. At a PayPoint Outlet There are over 450 PayPoint outlets throughout Northern Ireland. Please take your complete bill and your payment with you. Only cash payments can be accepted. At a PayZONE Outlet PayZONE have over 800 outlets throughout Northern Ireland. Please take your complete bill and your payment with you. Only cash payments can be accepted. To find your nearest PayPoint or Pay ZONE agent please click here