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Accessibility

Northern Ireland Electricity (NIE) is committed to making the information on this website accessible to all, regardless of ability. The following statement outlines progress towards providing a high standard of accessibility throughout this web site.

PDF Documents

The website uses W3C (World Wide Web Consortium) technologies wherever possible. However there remains a large number of documents that use the Portable Document Format (PDF). Certain documents on this site are available only in this format, which require you to download and install the free Adobe Acrobat Reader software [link opens in a new window].

Some documents, such as technical summaries are very long, and as such, will continue to be published in PDF format because of their size or the nature of the information within the documents. If you cannot access the information in any PDF please contact us.

Tables

The website uses HTML tables to present some features such as contact and application forms. These can be, due to their inability to linearise, inaccessible to some users. If you cannot fully access any of these features on a particular page, please contact us.

Iframes

iFrames are used in certain sections of the NIE site to display content and offer functionality that is not currently available within the site’s local set up. Should you experience an issue in accessing these items, please contact us.

Website features for visitors with reading difficulties

This website is speech-enabled which means that you can listen to the words on the site as they are read ‘out loud’ by your browser. This is useful for people who have reading difficulties or mild vision disabilities.

This service is free to everyone. To use it you must do the following:

  • Download the software program BrowseAloud.
  • Point at the website text you want to hear with your mouse.
  • BrowseAloud will then read the text to you.

To ensure you can hear the sounds, make sure your computer has a sound card and that speakers or headphones are plugged in. You will also need to ensure the volume is turned-on.

If you wish to learn about BrowseAloud or have queries about its operation, visit the BrowseAloud website [link opens in a new window]

Change the size of the text on this website

If you find the text size on this website is too small to read comfortably, you can change its size. The way you do depends on the browser (i.e. the software program) you use to view the web.

(Please note - some computers allow you to change text size simply by holding down the 'control' or 'alt' keys and using the wheel in the middle of the mouse to make the text larger and smaller.)

Browser Instructions
Microsoft Internet Explorer on a Personal Computer 
  • Go to the menu at the top of the browser window and select View, from the list of options, select Text Size.
  • You will see a side menu open up; select the size you wish to view the website in.
Firefox (Mozilla) on a Personal Computer 
  • Go to the menu at the top of the browser window and select View, from the list of options, select Text Size.
  • You will see a side menu open up; select the size you wish to view the website in.
Firefox also allows the text size to be changed with keyboard shortcuts:
  • Press Ctrl and + to increase the size
  • Press Ctrl and - to decrease the size
  • Press Ctrl and 0 to go back to the default size
Google Chrome on a Personal Computer 

Click on the spanner icon to the right of the URL bar (the bar that show the website URL e.g. www.nie.co.uk). This opens the controls for Google Chrome. You will see a Zoom option listed.

  • Click the + option beside Zoom to increase the size
  • Click the - option beside Zoom decrease the size
  • The default size is 100%
Apple Mac (all browsers) For a computer using a Macintosh operating system:
  • Press Cmd and + to increase the size
  • Press Cmd and - to decrease the size
  • Press Cmd and 0 to go back to the default size

Website features for viewing video, documents and other content

While the vast majority of content on this website is available as plain text, some has been published in different formats. This is because certain information can be better demonstrated in other ways, e.g. video.

Content like this often requires the addition of a small piece of software (called a 'plugin') to your computer. The plugins used by this website are listed below. They are made by very reputable manufacturers, so there are few risks to your computer. In fact, some of them may already be installed on your system.

Adobe Acrobat PDF Reader

This is used to view reproductions of printed documents, e.g. brochures, leaflets, etc. Download Adobe Acrobat PDF Reader [link opens in a new window]

Macromedia Flash Player

This is used to view animated, interactive images that are very similar to cartoons. Download Macromedia Flash Player [link opens in a new window].

If you have any queries please contact us.

Future Goals

We will continue to monitor developments and changes in accessibility guidelines to improve the accessibility features of our website. If you cannot fully access any information on a particular page, please contact us.

Northern Ireland Electricity Limited - Registered in Northern Ireland - Registered No: NI26041
Registered Office: 120 Malone Road, Belfast, BT9 5HT